The following is an open letter that I've sent to brando, my correspondence with them so far has been sub-par, primarily with people who don't seem to have a concept of the English language, never mind any idea how USB charging works, or the nuances with the differences in voltages.
Dear Brando,
I purchased your USB Wrist Band battery pack, upon receiving it, I was thoroughly impressed with the overall design, and comfort of the device, after charging I was eager to start using it.
Turns out, that the unit you sold and shipped me was defective, only outputting 4.0 of the rated 5.5V (according to your webpage).
I will not be returning this product for a refund, since shipping costs would far exceed the original cost of the product (35 USD), and I will thoroughly ensure that noone I know, or have any contact with, ever buys anything you sell, since, so far, the only responses I've gotten from your customer service department have been bullshit.
So you know, the 4.0V output doesn't even push any of my USB devices into recognising that a power supply is attached, nevermind charge anything.
Thanks for nothing.
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