Monday, April 9, 2012

Blackberry, BES and Email Hosting.

it's all garbage.

Honestly, email is the biggest load of garbage I've ever had the displeasure of knowing. Yet, we rely on it, every single day, on our smartphones and computers, to communicated with colleagues and coworkers, bosses and subordinates.

There is a better way, but that's completely irrelevant, since the entire market is so ingrained in this concept of email that it's no longer worthy of any discussion. So put away your high hopes of a wave-like interface for communication. Email is horrible, and it's not going anywhere. With email being so prevelant, it's impossible to keep up. Users get bombarded with hundreds, if not thousands of new messages every day, many are never deleted, instead left to waste in the enterprise server's inbox, unopened, unread, unloved, and irrelevant.

Aside from the growing problems of users inboxes being too bloated with unread messages, you have costs on costs on costs.

What's nice is that Microsoft has made it pretty easy, buy Windows Server, buy Exchange, voila, a nice, simple, easy solution. works, add your users, give them mailboxes, and set quotas based on how many people you have, and how much disk space there is on the server. done.

Cost: 1xServer, 1xOS, 1xExchange.

If you want to add mobile access, tick a box to enable Activesync, voila, now iPhone, Android and (last but not least) Windows Phone (formerly Windows Mobile) can now obtain any and all Exchange content. What's more, they can enjoy instant delivery with push notifications. Users can access their Exchange calendar, contacts, email and more, all sync'd with the server, and to their enterprise outlook. ... Wonderful!

Cost: whatever you want to spend on a mobile phone.

Now let's add... let's say, 5 blackberry users. We want full integration of the system, so BES is the way to go. and let's say, just for kicks, that the server we previously purchased is powerful enough to run BES along side Exchange, etc. So no new hardware here, besides the phones. Well, That's great, the Blackberry users have full exchange sync and can access their stuff.

Cost: BES (not cheap, look it up) plus a licence for every blackberry device, and, obviously, the phones.

.... okayyy, what the...

so it's going to cost me how much to just get blackberries working? okay, what if we go hosted?

Well, no server cost, no cost for base exchange or BES, so that's good right?

I have to pay an amount for every email account, but that's okay, I suppose, and for every email account I have access to it from iPhone, Android and Windows Phone, as expected.... but what about blackberry, I have to pay DOUBLE for BES ACCESS? are you joking?

just to have a blackberry?

I'm sorry, but I will continue to rage hard about this, Blackberry isn't special, their system isn't significantly better than Android, or Windows Phone. this is unjust, and the market is realizing that.

I've never really been on the "RIM is dying!" train, but I think I'll have to jump, because with this, as an IT professional, I would never suggest for any organization to buy into this. avoid it at all costs. Unless a company REQUIRES blackberry for some SPECIFIC reason, that no other platform and fulfill, there is no reason to buy it, or use it.